Edusoftech provides Educational Software CDs and Study Guides INDIA   [change]
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helpline
How to Order FAQ
 
Q.1 I have liked one of your products. How can I get it?
Q.2 What payment options do you accept?
Q.3 Are there any hidden charges?
Q.4 On whose name should I send the check and what is your postal address?
Q.5 May I order this for a friend or family member?
Q.6 Do I get immediate access after I place my order?
Q.7 Is your site secure?
Q.8 If I place an order through check, will you wait till the check gets cleared?
 
Answers

Q.1

I have liked one of your products. How can I get it?
Ans Once youve decided on what you need to arm yourself for the future, it doesnt get simpler than ordering from us! All our products are available to be bought online. Purchases are completely secure and protected, courtesy Ccavenue To shop, go to the chosen products page and click on Add to Cart. Alternatively you can send us an email at mail@edusoftech.com or call us at +91-22-3215-1200 (Monday through Friday 11am to 5pm IST) , tell us your requirements and we'll make sure you get what you want, in time..
Q.2 What payment options do you accept?
Ans We accept Credit Cards, Debit Cards, Online bank transfers, Ccavenue ,physical checks payable at Mumbai.
Q.3 Is your site secure?
Ans We accept payment through CCavenue All payments are processed through their secure servers and credit card information is NOT passed on to us for security reasons.
Q.4 On whose name should I send the check and what is your postal address?
Ans All the checks should be in favor of Educational Software Technologies Pvt. Ltd., payable at Mumbai. Our postal address is 421, MasterMind -1, Royal Palms, Goregaon (E), Mumbai - 400065, Maharashtra, India.
Q.5 May I order this for a friend or family member?
Ans Yes, you can. When you place your order with us, kindly mention the name & address of the family member (in the shipping address) whom you wish to ship the product(s).
Q.6 Do I get immediate access after I place my order?
Ans No, you do not get immediate access to any of our products. Once ordered the order goes into the processing phase which takes maximum of 24 hours. After processing, we will ship the order via first class mail.
Q.7 Are there any hidden charges?
Ans All the charges are mentioned directly on the website. There are no hidden charges apart from the ones mentioned.
Q.8 If I place an order through check, will you wait till the check gets cleared?
Ans Yes, we will ship the order only once the check gets cleared. It typically takes 3 to 4 business days for a check to get cleared.



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